Last updated: 30 September 2026

Celestera Jewelry (“Celestera,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and share personal information when you visit celestera-jewelry.com, create an account, contact us, subscribe to our emails, or make a purchase.

Information we collect

Information you provide. When you place or attempt to place an order, we collect information needed to process it, such as your name, email address, phone number, billing and shipping addresses, and order details. Payment details entered at checkout are processed by our payment service providers. If you create an account, subscribe to our emails, or use our contact form, we collect the information you provide through those features.

Information collected automatically. When you use our website, we and our service providers may collect your IP address, browser and device information, time zone, pages and products viewed, referring website, and interactions with the site. We collect some of this information through cookies, log files, pixels, and similar technologies.

How we use your information

We use personal information to:

• Process payments, fulfill and deliver orders, and handle returns or customer service requests.

• Manage your account and respond to messages.

• Send order updates and, if you subscribe, marketing emails. You can unsubscribe using the link in a marketing email.

• Protect the website, detect fraud, and comply with legal obligations.

• Understand how visitors use the website and improve our products, services, and marketing.

• Show and measure advertisements, including through Meta and Google services such as YouTube.

Where applicable law requires a legal basis, we process information to fulfill a contract with you, meet a legal obligation, pursue legitimate business interests such as security and service improvement, or act on your consent. You may withdraw consent where our processing relies on it.

Cookies and advertising

Some cookies are needed for the website, cart, and checkout to work. Others help us understand website use or support advertising. Advertising partners may use information about your activity on our site to show or measure ads on other websites and services.

You can manage cookies through your browser settings and any privacy choices offered on our website. Blocking certain cookies may affect how the site works. Where required by law, we ask for consent before using optional cookies.

When we share information

We share information only as needed for the purposes described in this policy, including with:

• Shopify, which powers our online store, and providers that support checkout and payments.

• Shipping carriers and service providers that help us fulfill orders, operate the website, communicate with customers, and prevent fraud.

• Analytics and advertising partners, including Meta and Google services, when those tools are used.

• Authorities or other parties when disclosure is required by law or necessary to protect our rights, customers, or business.

Our website may also contain links or embedded content, such as a map on our contact page. Those services may collect information under their own privacy policies.

International processing

Celestera operates from Bali, Indonesia, and serves customers in other countries. Our service providers may process information outside the country where you live. Privacy laws in those countries may differ from yours. We use any transfer safeguards required by applicable law.

How long we keep information

We keep personal information for as long as needed for the purposes described in this policy, including fulfilling orders, maintaining customer accounts, meeting tax and accounting requirements, resolving disputes, and protecting the business. Retention periods depend on the type of information and applicable legal requirements. When information is no longer needed, we delete or anonymize it where reasonably possible.

Your choices and rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information; receive a copy of it; object to or restrict certain uses; withdraw consent; or opt out of certain targeted advertising or data sharing. These rights may be subject to legal exceptions. You can make a request through the contact link below. We may need to verify your identity before completing it.

Changes to this policy

We may update this policy when our practices or legal requirements change. We will post the revised version here and update the date at the top.

Contact

Contact Celestera